How to Buy-Non-Vehicles
Here are a few tips on buying on eBay Motors. Please refer to How to Buy--Vehicles, for general information about buying Passenger Vehicles, Motorcycles or Other Vehicles.
How to register
Welcome to eBay Motors. If you're here to buy or sell, you'll need to register first. But don't worry, it's fast and free. All you need to do is give us simple information such as your name, your email address, and the country you live in. Then you're ready to get started.
How to search
In addition to search boxes found on the home page and on listings pages, eBay Motors also offers more advanced searches for passenger vehicles, motorcycles, parts and other automotive items. Just click the "Search" tab on the navigation bar at the top of every page.
How to bid
Remember, your bid is a legally binding offer to buy the item at any price up to your maximum bid amount. If your bid is accepted by the seller, you are legally obligated to pay. Not paying may cause the seller to seek legal action. For details, check out eBay's User Agreement.
Check the item
Before you bid, check the item you're bidding on thoroughly. If you have any questions about the item, email your questions to the seller. Make sure you clearly understand:
- Who pays for shipping
- Payment terms
- Whether you can pay by personal check, credit card or other methods
- Any other details you need to know
Check for feedback
Find out about the person you're doing business with. Look at the seller's feedback rating and read feedback comments to see how other buyers have rated their interactions.
As a buyer, checking a seller's Feedback Profile before you make a bid is one of the smartest and safest moves you can make. This Feedback Profile answers many questions about how a seller does business. Is she highly recommended by other buyers? Does he sell quality merchandise? Feedback ratings for eBay Motors are shared with other eBay sites.
Now you're ready to start bidding. You can place a bid while you're viewing the item you'd like to buy.
Auction types
There are several types of auctions you can participate in on eBay Motors:
- Reserve Price Auctions--if the seller won't sell below a certain price.
- To win the auction, a bidder must meet or exceed the reserve price and have the highest bid.
- If no bidders meet the reserve price, neither the seller nor the high bidder are under any further obligation.
- This option can't be used with Dutch Auctions.
- Private Auctions--so bidders' email addresses won't show up on the item or bidding-history screens.
- When the auction is over, only the seller will know who bought the item.
- This option can't be used with Dutch Auctions.
- Dutch Auctions--perfect for sellers with multiple, identical items to sell
- Sellers list a minimum price, or starting bid, and the number of items for sale.
- Bidders specify both a bid price and the quantity they want to buy.
- All winning bidders pay the same price.
- If there are more buyers than items, the earliest successful bids get the goods.
- Higher bidders get the quantities they've asked for.
- Bidders can refuse partial quantities.
Proxy bidding
Set the maximum amount you're willing to pay for the item. eBay's system makes automatic bids for you as other bidders increase the bid price. This amount is kept secret and is referred to as the proxy bid.
If your maximum bid is outbid by another bidder, you will be notified by email. But, realize that notification could happen minutes or seconds before the close of an auction. So if you really want something, set the maximum amount you're willing to pay for the item when you make your first bid. Remember, in case of a tie for the highest bid, the earlier bid wins--so don't delay. (Note: You cannot use proxy bidding for Dutch Auctions.)
Bidder verification
To be able to bid $15,000 or more, eBay and eBay Motors require that you first put a credit card on file (your card will not be charged) or use eBay's ID Verify service ($5 charge). You'll only need to do this once, then you can bid as often and as much as you like.
Withdrawing a bid
Since all eBay Motors bids are binding, you should only retract bids in an exceptional circumstance. If you do retract a bid, you will be eliminating all bids you have placed in that auction. So if you are correcting an error on your bid, you will have to bid again.
During the auction
You can keep track of an item you're interested in by:
- Setting a bookmark on the item page with your browser
- Noting the item number and finding it by using the "search by number"
function in eBay Search.
- Clicking the "Watch this Item" link on the left hand side of an item page. This marks the item to be watched in your My eBay page. You can also use My eBay to view your favorite categories, your recent feedback, and items you're bidding on--all in one convenient place.
After the auction
The binding contract of the auction is between the winning bidder and the seller.
Closing the deal
Auctions can last 3, 5, 7 or 10 days. Bidding automatically ends when the auction does. The high bidder and seller should contact each other within 3 business days of the end of the auction. It's a good idea to check your email or phone regularly after the auction. If you're the high bidder, and the seller can't reach you within this time, he or she may contact the next-highest bidder and sell the item to that person.
Contact the seller
You will receive an email notice at the end of the auction if you are the high bidder. This email contains the final price of the item (not including any shipping charges) and contact information for the winning seller. You should try to contact the seller within 3 days. Just click on the "Ask seller a question" link on the item page to create an email.
How do I pay?
Buyers pay the seller the final price of the auction, along with other specified payment terms (such as shipping). You do not pay eBay.
Payment
Some sellers require a small deposit from the high bidder soon after the close of the auction. Check the item description for payment terms. Most sellers will expect payment in full before they will sign over the title. Be prepared to pay the seller by the method they have specified. If you are not sure, contact the seller.
Fraud Prevention and Insurance
SafeHarbor is a full-service customer support and educational resource to ensure safe online trading on eBay and elsewhere on the Internet. Part of the SafeHarbor offering includes insurance for items bought on eBay Motors, up to $200.
Leaving feedback
Leaving feedback for the seller after the transaction is an important way to help other eBay members learn about the seller. If you have had a good experience, or a bad one, take a minute to leave your comment. The easiest way to leave feedback for a seller is to go to the item page for the ended auction and click on the leave feedback link.
For more information about eBay trading rules, start at eBay's Help Section.
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