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| Be Accessible to Potential Buyers |
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Make sure that your phone number and email address on your eBay account is accurate. The serious buyer will be more likely to engage in business with you if you are open and responsive to questions and concerns in a timely manner-both during the listing period and after the purchase when transactional details are being resolved. You may want to consider adding your telephone number to your item description in order to further facilitate communication. This can also add to the buyer's sense of trust in a seller. eBay buyers expect customer service from the sellers, and that's what drives the feedback score. "Great communications!"is a common feedback comment. Be sure to schedule time every day to check your listings and look for emails containing questions about the vehicle.
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| Reach Out to Potential Buyers |
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If you have questions about a potential buyer's feedback rating or bidding activity, you should contact the buyer directly. It's likely that the potential buyer has questions regarding the vehicle or the terms of sale and will appreciate that you initiated communication. The best sellers talk to every serious buyer. This results in a higher level of buyer trust, more bids, and an increase in final sales, because communication problems are avoided that might have resulted in an unpaid item.
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| Manage Listings Using My eBay |
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One of the best ways to track your listings is by using My eBay-a central place where you can manage all your eBay activities. You can click "My eBay" at the top of almost any page on the eBay Motors Web site. Next, select the "Selling"tab to track the current price of your listings and the number of bids that you have received. You can use My eBay to lower your reserve or Buy It Now price. [See Figure: 7] When you have received bids, you can contact bidders by accessing your listing, and then viewing the bid history.
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| Use the Bid History Page |
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The Bid History page is your source for contacting bidders. You can access the Bid History page by clicking the link in the History section on the item page. [See Figure: 8]
Once you access the Bid History page, you can contact bidders by clicking their User ID. [See Figure: 9]
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